There is no denying that automobiles are a necessity in today’s world. With so many different kinds of vehicles around and in so many numbers, you may think that finding an auto repair shop can’t be that difficult. But here’s a reality check – it is not always easy to find a reliable auto repair shop. Sure, you may find one on every corner on every street, but you can’t vouch for all of them. The question that arises here is – what constitutes the best auto repair shop?
Well, it depends on several factors, including customer service, experience, price rates, etc. In this blog post, we present some tips that will help you select the best auto repair shop in your area.
1. Ask Around for Recommendations
The oldest and safest way to know more about a particular vehicle repair shop is by asking other people. Just as your choice for the best doctor, lawyer, or hairstylist may result from the suggestions of your friends and family, you can apply the same approach to help you select the best auto repair shop. It is always best to consult friends or relatives that often go to auto shops to have their cars repaired. They will probably have more ideas about how the auto repairing business works and will guide you better to help you choose an auto repair shop that will get your work done efficiently and at a decent cost.
Always ask people you trust the most and are those who are willing to offer genuine help. The best people to ask for recommendations are your workmates, neighbors, friends, or family.
2. Check the Website and Go Through Public Reviews
In this information age, it has become a lot easier to post your personal views and suggestions online – on Facebook, Twitter, etc. For instance, if you are not satisfied with a company’s service, you can share your views on their Facebook page and let the world know about it. In other words, word of mouth has become increasingly important and powerful. You can easily judge an auto repair’s reputation by simply going through their customer reviews. The more positive feedback, the better the repair shop is.
One thing you should be aware of is that the company is usually in control of what is being said about them on their website or social media page. For a more genuine insight, check out the shop’s Google reviews, as those can’t be doctored by the company.
3. Compare the Price Range of Vehicle Repairs
Before you take your car to an auto body repair shop, make sure that you have an estimate about the price range of auto repairs in your state/locality. Keeping this in mind, you can shortlist all those auto repair shops that follow the average rate.
That being said, the prices may vary depending on the popularity and the level of services offered by a shop. Some auto repair shops may charge higher than others. If that’s the case, then find out why that is so. The most likely reason is they offer top-notch services to their customers. Avoid auto-repair shops that may offer services at a too-good-to-be-true price range. Many of these involve unethical mechanics that may trap you in a car repair scam. For example, these mechanics may provide you with a reasonable verbal quote. But when you come back to pick your car, they may drastically raise the final bill to more than the estimated amount. This may leave you with no option but to pay additional sums of money.
4. Location of the Shop
Keep in mind that the price of the services offered by a repair shop may change depending on its location. For instance, repair shops in posh neighborhoods will charge more compared to others. That’s because residents of these upscale localities own affluent cars and have the financial strength to settle expensive repair bills.
Take into account the locality before choosing an auto repair shop. This will save you from being caught off guard by the bill at the time of payment. Also, it is better to follow the approach of “best-yet-affordable” when looking for an ideal auto body shop.
5. Ask for License and Certification
To be on the safe side, always ask for important documents from the mechanic or the manager of the auto shop. These documents should validate their expertise in the field. This will put you at ease, knowing that your car is in capable hands. Having a well-qualified and certified mechanic will also lower the risk of bad car repair jobs.
Generally, auto mechanics require ASE certification. To receive authorized certification, interested individuals need to take a computer-based exam and hands-on automotive repair.
In addition to a license and certification, work experience is equally important. Over time, vehicles have become a complex mean of transportation. They come with advanced engines and auto parts that can only be repaired or fixed by a well-experienced mechanic.
It is foolish to let an ill-experienced repairman experiment with your expensive car. When selecting the best auto repair shop, make sure to ask the level of experience the workers possess and for how long the head of the mechanics has been working and then decide accordingly.
7. Ask Questions
The best way to choose the best auto repair shop is by talking to the manager and the mechanics of the place. When talking to these professionals, try to gauge their attitude and the level of knowledge they possess. Ask yourself these questions – are they friendly and concerned enough? Do they seem interested in your car problems? Are they willing to fix your car issue?
To ensure they possess enough knowledge, throw some car-related questions at them, and see how they respond. For this sort of Q&A, you should have some car knowledge yourself. The best way to go about it is by doing some research on your own beforehand. But before you finally pick an auto repair shop, you should talk to the managers and the workers of several shops. Only this way will you be able to select the best from the lot.
8. Trust Your Intuition
Last but not least, never underestimate your gut feeling. When you feel something is fishy, it is best to turn to your sixth sense. It is usually always right. Listen to what your gut feeling says after you have assessed the shortlisted mechanic shops from all angles. Choose one that seems the most trustful.
After you have chosen the right auto repair shop, allow the mechanics to handle minor repairs. If you continue to be satisfied with their services and professionalism, trust them with more complex jobs. However, the first and foremost step is to find the most reliable auto repair shops in your area. To succeed in this task, you should follow the useful tips that we have mentioned in this blog post.